What makes you different from other Chattanooga caterers?

There is a reason we’ve won Best of the Best Caterer in Chattanooga three years in a row. Since opening our doors in 2012, we have consistently created fresh, delicious food from scratch and wowed our clients with our willingness to go above and beyond for them. We have frequently heard glowing feedback from client’s about our exceptional customer care and satisfaction, whether that’s during the planning phase prior to your event, or during the actual event with our amazing on-site staff. Our goal is customer satisfaction, and that shows in everything we do.

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What type of catering do you provide? 

We cater private, corporate, and non-profit events. We can provide breakfast, lunch, or dinner, as well as a delicious array of hors d’oeuvres. We can deliver boxed sandwiches and salads for your corporate meeting or staff an extravagant holiday party, wedding, or birthday. We work with many downtown businesses, as well as clients such as Erlanger, VW, the Tivoli Theatre, and Moon River Festival. We consider ourselves boutique caterers, developing the perfect menu to fit any taste and budget.

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What are your hours and where are you located?

You may speak to our Client Service Specialist during our regular office hours Monday through Friday, 9am-4pm. Our office number is (423) 309-5353. You might prefer to fill out a catering inquiry questionnaire, or simply send us a message and our Client Service Specialist will be in contact with you within 3-5 business days.

We provide catering for events Tuesday through Saturday. Our kitchen is closed on Mondays and Sundays. If you do not have prior arrangements to meet with a consultant or pick-up catering, please call before coming by the kitchen.

Our shop is located in Downtown Chattanooga, TN at 302 W 6th street. We are on the 1st floor of the Chattanooga Workspace, across from the YMCA. We are conveniently accessible from I-27, at MLK exit 1B. Please see our contact page for a map with more detailed directions.

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How do I book my event?

You may contact our Client Service Specialist in any of these ways:

(1) Call our office at (423) 309-5353

(2) Email us at foodlove@dishtpass.com

(3) Fill out a catering inquiry questionnaire.

When you contact us, we will need to know the date you are interested in, as well as the type of event, expected guest count, time and location. Your Client Service Specialist will let you know if we are available and begin the process of helping to customize a menu for your event.

Due to the high volume of inquiries, please be aware we require a 50% booking fee to hold the date for you, as well as a credit card number to keep on file until completion of your event. Your booking fee will go in full towards the balance of your event; however while it is transferable, it is nonrefundable.

To confirm all details of your event, you will be sent an invoice with your event details, menu and balance due. Please look over your invoice thoroughly before paying and contact us immediately with any changes that need to be made.

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What is your cancellation policy?

Though we never want you to cancel, we understand that sometimes things come up. Please give us as much notice as possible. If you have already paid your 50% deposit please be aware that while it is transferable, it is nonrefundable. If your event has not been cancelled, but you must change the date of your event, please let us know as soon as possible so we can secure your new date. We cannot guarantee that we will be available, in which case you may credit your booking fee towards another future event.

Events cannot be canceled or rescheduled 72 hours prior to the event. Your entire balance will be due in full.

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Do you deliver?

We can drop off orders to downtown and within a 45 minute radius of the greater Chattanooga area. Delivery charges are based on zip code, time of delivery, and set-up needs. Our regular delivery hours are Tuesday-Friday 8:00am-5:00pm. Delivery outside of those times is available for an additional fee.

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Do you provide serving staff?

Yes! We have a great crew of professional and experienced servers AND bartenders that are available for events we cater. The rate for servers and bartenders is $200 for 6 hours, and $20 for each additional hour. There is an additional fee for events that require extensive travel time. Standard on-site service includes delivery, set up, service during event (i.e. maintaining a food area, passing hors d’oeuvres and drinks, carving station, etc), break down, and clean up of food & bar areas. With advance notice, our staff are able to flip rooms, release tables for a buffet meal, or assist with cutting your wedding cake. Please let our Client Service Specialist know how our staff can help make your event run as smoothly and stress-free as possible.

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Do you provide serving ware?

For all events catered by Dish T’Pass, we offer heavy-duty high quality disposable plates (see image below), glasses, and silverware, as well as paper napkins and disposable serving dishes. For staffed events, we offer catering display items and warming chafers at no extra charge. If you would like to use our catering equipment at your non-staffed event, please speak with our Client Service Specialist to discuss options.

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Do you provide tables, chairs, linens and tents?

We can arrange the rental of these items through one of our trusted and professional Preferred Vendors. The charges for these items vary greatly and can be priced on an individual basis.

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Can you provide alcohol?

By Tennessee law, we are not permitted to sell alcohol. Our bartenders can serve whatever drink selections you provide, and we are happy to recommend vendors to purchase your own beer, wine, and spirits. We are able to supply mixers, including the non-alcoholic portion of any signature drink. We are happy to arrange your purchase of beer, wine, or spirits with one of our Preferred Vendors.

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How do I pay?

We accept checks and all major credit cards. After confirming menu details with your consultant, you should receive an emailed invoice. We require a 50% non-refundable transferable deposit to secure your event, with the remaining balance due at least 3 days prior to your event.

For large or full-service events, we may ask for a credit card number on file to secure your appointment. Please let us know if you will be using this card on file for payment, or would prefer to pay by check. Checks are to be be mailed to Dish T’Pass at P.O. Box 4263, Chattanooga, TN 37405.

Payments made after the time of delivery or pick-up will incur a 5% late fee. Also please note a separate 5% merchant usage fee will be added to all invoices paid by credit card. If payment is not made by check or credit card by the completion of the event, we reserve the right to charge the balance due to the customer credit card on file. Any additional charges such as staff overtime, damaged or lost rentals, etc. will be charged to the card on file.

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Can you accommodate dietary restrictions, such as gluten-free, vegan, etc?

Definitely. Just make sure to let your consultant know about these restrictions and she can recommend a menu or certain items that will fit these needs. It is easy for us to leave the parmesan on the side of your roasted veggies to be more inclusive of your vegan guests, or use gluten-free soy sauce so everyone can enjoy the stir fry.

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What do you do with leftovers from events?

We encourage you to have a plan for your leftovers, whether that means bringing Ziploc bags to store extra food in your office fridge, or to-go boxes as a “thank-you” for your wedding guests. If clients prefer our staff take care of leftover food, we will typically donate them to the Community Kitchen.

What do you do with leftovers from events?

We encourage you to have a plan for your leftovers, whether that means bringing Ziploc bags to store extra food in your office fridge, or to-go boxes as a “thank-you” for your wedding guests. If clients prefer our staff take care of leftover food, we will typically donate them to the Community Kitchen.

How much should I budget for food and drink?

Budgets vary widely based on your culinary tastes and desire for a more casual or formal affair. Below are some rough estimates that will help you figure out costs. For a more accurate estimate, contact us for a free consultation.

Cocktail Hour (i.e. Fruit & Cheese Platter with some dips or small bites): $5-10 per person
Buffet Dinner (1-2 proteins, 2 or 3 sides, a green salad, bread/rolls): $15-$20 per person
Desserts (cookies, brownies, cupcakes, pies, etc): $2-10 per person
Non-alcoholic Drinks (dispensers of water, iced tea, lemonade, etc): $20-80 each
High Quality Disposable Tableware (plates, napkins, cups, etc): $1.50 per person
Real China, Napkins, Wine Glasses, and other Tableware: $2-6 per person
Servers and Bartenders: $200 per on-site staff
Gratuity (optional): $25-50 per on-site staff

What is the difference between plated meals, buffet, family-style, and stations?

The main difference will be in the number of food servers required. Buffet meals will always be the most affordable option (estimate 1 staff per 50 people, minimum 2 staff per event), then family-style a bit pricier (estimate one staff per 1-2 tables), and finally plated meals the most expensive (estimate 1-2 staff per table, plus additional staff for plating). Depending on the station, price and staffing can be very comparable to a buffet with the addition of another 1-2 staff. A Carving or Omelette Station needs to be actively staffed at all times, but a S’mores Bar, Popcorn Bar, or Baked Potato Station do not.

Do you do food tastings and is there an extra charge for this?

At this time we do not offer individual food tastings, but check back in after 2019 to sign up for one of our quarterly bridal tastings.

Thank you for choosing Dish T’Pass for your catering and special event needs. Should you have further questions or concerns, please call us at 423-309-5353, or email us at foodlove@dishtpass.com.

Contact

Hours

Office Hours:

Monday – Friday
9:00 AM – 4:00 PM

Location

1st floor, Chattanooga Workspace

302 W 6th Street
Chattanooga, TN 37402